Hi, future teammate!
We are a dedicated group of data nerds inspired by the extraordinary things that can happen when people come together as a community.
We partner with organizations that see community building as a core part of their work. Alongside them we build customized (and beautiful) data tools and strategies to make their work easier and more impactful.
Technological change can be nerve-wracking and that’s why we prioritize the people, culture and long-term success of our community builders. We love to dive deep into new technologies and we surface the best to share with our people.
We tried to make the title as literal as possible. You will engineer solutions for our clients - both reactively and proactively.
- Build A+ features and fixes in Salesforce for our clients, delivered on time and with long-term viability in mind.
- Craft creative solutions to help clients increase their impact and efficiency.
- Respond to client support requests with grace and speed. For some clients on a support retainer contract, you will be their first point of contact when they need something. For others, you'll be tasked specific needs as they arise for other teammates.
- Train client staff on the Salesforce features you build, both in person and virtually.
- Collaborate with teammates to configure Salesforce to meet (and exceed) client needs.
- Integrate Salesforce with third-party tools, including email marketing tools, online forms, and payment processors.
- Fuel your professional development by constantly learning more about the software we use, the nonprofit field, and yourself on a personal level. We'll make sure you have the resources to advance on all three of those levels.
- 1+ years experience with Salesforce or a similar relational database.
- 1+ years experience with nonprofits, either on a professional or volunteer level.
- Ability (and excitement) to travel to client offices (mostly in NYC, sometimes a train or plane flight away).
- Ability (and excitement) to work out of our WeWork office in Brooklyn or Denver, or remotely via frequent video conferencing.
What you bring
YOU’RE AN OPENTENT SOLUTIONS ENGINEER IF...
Several of these values make your head nod or your heart pound a little faster: Community. Authenticity. Transparency. Care. Self-care. Innovation. Learning. Commitment. Long chats by the water. Sushi. Love.
You confidently use the following words to describe your strengths: Problem-solving. Creativity. Technology. Databases. Relationship-building. Communication. Attention to detail. Time management. Organization.
- emerging or established Salesforce implementation expert.
- Excited when things you build create real happiness and deep connections. You believe technology is an important tool to drive intentional social change.
- Down to contribute your knowledge and experiences to make game-changing decisions about the growth of our organization and that of our clients.
- Continuously eager to learn and become a stronger problem solver with lots of self-teaching, team training and hands-on-experience.
YOU’LL KNOW YOU’RE CRUSHING IT WHEN…
- Clients ask if we can clone you so you can go work for them.
- Your teammates ask if they can clone you because you bring so much positivity and productivity to their workday.
- You’re waking up excited to get online, meet with your teammates or clients, and dream up new solutions.
- You talk regularly about what you’re learning and how you’re hoping to keep growing as a professional, and you actively support your teammates in their growth.