Trusted by leading organizations

Working with OpenTent since 2023 has fundamentally shifted how Facing History handles our most complex Salesforce challenges. In addition to one-off builds, we utilize their engineering team for weekly office hours, which has been a game changer for my Admins and our long term roadmap. Our OpenTent Office Hours have been instrumental in: - Architecture & Automation Standardization: Moving us away from technical debt and towards a simplified, scalable structure, and untangling legacy flows and Apex to improve performance and maintainability. - Human-Centered Solving: They don't just look at the code; they look at the people using it. My admin team has benefited so much from working directly with OpenTent engineers to translate dense technical conundrums into sustainable process improvements. What we've learned with OpenTent: 1. Bring the "WHY", not just the "HOW". Because they take a human centered approach, they provide the most value when you explain the business friction you're trying to solve. Use OpenTent as partners in strategy, not just ticket takers. 2. Maximize your time. Sending our biggest architectural questions ahead of time through their intake (flagged as office hours content) allows the right team members to be there from the jump, and streamlines our discovery & routing. 3. Trust the team. Sam has built a culture of brilliance and empathy. Lean on the engineers' expertise when they suggest a simpler path -- they are masters of reducing complexity!
Katie Wheaton
Director, CRM at Facing History & Ourselves
OpenTent has been an extraordinary partner since we launched our Salesforce instance almost 8 years ago. Their partnership is one of thoughtfulness, ingenuity and know-how - bringing exceptional talent and reliability. The level of service and attention that they put forward is one which every organization and company should expect from a Salesforce partner.
Nico Marino
CRM Director, Central Synagogue
"If you're on the fence about hiring OpenTent, get off the fence!"
Mike Sophir
CEO of JCC Denver
"The work that OpenTent has done for us has transformed us as an organization and set us up for the next decade."
Cindy Greenberg
Executive Director, Repair the World
"Working with OpenTent has literally changed the way we work. Salesforce is a part of every strategic discussion and RFP in our office, and we feel ready for what's next. Every person we've worked with from the OpenTent team has been a pleasure to work with."
Sara Glazer
Senior Director of Strategy and Planning, JDC Entwine

Strong systems power strong communities

Every JCC’s mission is unique, but the challenges behind the scenes are often the same. Complex member data spread across too many platforms. Manual workarounds. Registration systems that frustrate staff and confuse members.

We believe technology should do more than "work." It should create space. Space for your team to be creative. Space to focus on relationships. Space to grow your community. Together, we will design and build tools that feel elegant, intuitive, and built precisely for the way your JCC operates.

We understand how JCCs run

Our work spans the core business units that keep your organization running. We build tools and systems that support:

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Fitness center management

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Preschool registration

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Summer camp enrollment

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Event and program registration

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Online donations and fundraising

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Facility rentals

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Membership management portals

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Reports and dashboards

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Powerful integrations

Your needs come first, and our services flex to meet them

Every JCC is at a different stage in its technology journey. Some need a full strategic partner to overhaul systems and lead transformation. Others already have strong foundations and simply need expert support to keep things running smoothly.

Our services meet you where you are today and grow with you as your needs evolve.

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How we help:

​​Holistic Salesforce Consulting

Flagship offering: long-term partnership across platform, people, process.

For JCCs ready to take a big leap forward. We become part of your team, configuring tools, streamlining processes, and coaching staff so they can focus on what matters most: building vibrant, connected communities.

What is included:

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Data modeling and migration
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Workflow automation
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Custom reporting and dashboards
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Business process mapping
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Ongoing coaching, training, and user adoption support
Best for: JCCs seeking a comprehensive roadmap and a dedicated team to guide them every step of the way

Amilia for Salesforce Integration

The power of Amilia and Salesforce, together

Managing memberships, programs, and donor relationships should feel simple. With the Amilia for Salesforce integration, you get the ease of an intuitive recreation management system and the strength of a powerful CRM, working in sync.

With OpenTent’s Amilia for Salesforce integration, you can:

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Manage memberships, programs, and facilities in Amilia
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Sync key data automatically into Salesforce
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Improve reporting, fundraising, and marketing campaigns
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Save staff time and reduce manual work
Best for: JCCs that want to connect Amilia’s simplicity with Salesforce’s power to improve efficiency, unlock insights, and scale their impact.

Weekly Office Hours

Consistent coaching for your team

One of our consultants will meet with your systems admin once a week for an hour, helping them spend less time banging their head against the wall trying to figure something out.

What is included:

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Hour-long meeting once a week
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Coaching on technical next steps as well as leadership and communication skills
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Quarterly meeting with one of our consulting leaders to review progress
Best for: JCCs who have a designated Salesforce Admin already and want to increase that person's skills without investing in a big consulting engagement right now.

Fractional Salesforce Admins

Expert support, built into your team

Our fractional admins embed directly into your team, providing steady, reliable support without the cost or complexity of a full-time hire. They keep your systems running smoothly, suggest improvements, and help your team use Salesforce with confidence.

How it works:

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We find and vet top talent: Our team handles sourcing, interviewing, and selecting skilled Salesforce admins so you don’t have to.
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Your admin becomes part of your team: Once placed, they join meetings, learn your workflows, understand your goals, and work within your culture.
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Flexible support that scales with you: Choose two or four days a week based on your needs, with the option to adjust over time.
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We manage their success: We take care of payroll, benefits, training, and ongoing mentorship so you get consistent, high-quality support.

What is included:

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Day-to-day system management and optimization
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Workflow improvements, automation, and data quality support
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User training and adoption guidance
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Strategic recommendations as your needs evolve
Best for: JCCs that want consistent Salesforce expertise built into their team without hiring full-time, and that value flexible, scalable support to keep systems healthy and effective.

A partnership that grows with you

Listen and Learn

We start with curiosity, understanding how your team works, what is working well, and where friction lives.

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Design Thoughtfully

Together, we will chart a clear path forward, grounded in your goals and informed by best practices.

Build and Adapt

We deliver elegant, people centered solutions in small, visible steps so your team sees progress right away.

Support and Grow

We train your staff, document everything, and stay close as your needs evolve.

Ready to Strengthen Your Systems and Your Community?

Your JCC’s mission deserves technology that supports it, not slows it down. Let’s design the tools, integrations, and support that make your staff’s work easier and your members’ experiences more meaningful.

Schedule a conversation