Blog list page

Jun 20, 2025

From "Tech Ask" to Strategic Investment: How to Get Your Board on Board

Learn how to shift board conversations from technical system needs to clear growth outcomes—so your board sees the value of investing in stronger CRM tools like Salesforce.

May 22, 2025

What Salesforce's New AI Pricing Means (And Our Feelings About It)

A breakdown of Salesforce’s new AI pricing model—and what it means for the future of work. We explore Flex Credits, internal Agentforce licenses, and Flex Agreements, plus the emotional and operational realities organizations face as they adopt AI.

May 15, 2025

The Importance of Storytelling (Even When You’re a Data Company)

Data matters—but it’s not everything. Here’s why story, connection, and culture are just as essential to nonprofit success as metrics and dashboards.

May 7, 2025

Reimagining Salesforce Support: Why We're Betting On Fractional Salesforce Admins

Nonprofits shouldn’t have to choose between expensive full-time hires and inadequate tech support. At OpenTent, we’re reimagining what sustainable Salesforce support looks like—introducing Fractional Admins who embed directly into your team, backed by a full ecosystem of technical expertise and human-centered care. This post explores why we built the program, how it works, and what our early partners are saying.

May 1, 2025

The Wisdom of Experience For Nonprofits Starting With Salesforce 

Real advice from nonprofit leaders on starting with Salesforce. Learn how to build your team, keep data clean, and use tools like Sandboxes and Trailhead to set your CRM up for success.

Apr 23, 2025

Building Real Human Connection in a Remote-First World

How OpenTent builds strong remote teams through human connection, trust, small rituals, and intentional structure that drives better work.

Jan 2, 2024

What's new in 2024?

What can you do in this new year which you couldn't do before?

Mar 1, 2023

How we measure company health

Taking care of a business is no different than taking care of your own health, or something you need and use on a regular basis, like your car. This can look many different ways, but the main components are paying attention to what matters, regularly monitoring certain metrics, and intervening in a proactive way when needed.

Feb 3, 2023

Coming together to Play (to win)

Recently, we invested bringing together OpenTenters for a full workweek in NYC to sprint on a big project for one client. We made this investment because we believe in the power of people working together in person, and the energy that comes from focusing on one goal for a few days rather than splitting attention across different contexts.

Jan 11, 2023

Why we talk about our mistakes

You can't find this kind of team-building exercise on any list or consultant-led retreat. You can't replicate it by talking about success only. This kind of experience - the kind that solidifies teams and celebrates the creative ingenuity one can only get from messing up, sometimes in a big way - is limited to doing the hard thing: Talking out loud about failure.

Dec 5, 2022

What are we doing about equity?

DEI. We are all talking about it. Or we should be. At OpenTent, we are making efforts in this area a priority. But for real, not just in words or a drawn up plan no one looks at.We want anyone to feel empowered to focus on equity in our workplace, so we revitalized a taskforce we had created a year ago and gave it better wings for flying.

Oct 20, 2022

Creativity is crucial in project work

We are a team of Salesforce experts, solution engineers, scrum masters, and overall data nerds. We are also a HIGHLY creative company because we believe that creativity is crucial in project work. Fostering a creative work environment is high on the list of objectives for company operations at OpenTent and we love sharing our creative expressions with each other in our daily interactions!

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Insights from
the tent

From "Tech Ask" to Strategic Investment: How to Get Your Board on Board

What Salesforce's New AI Pricing Means (And Our Feelings About It)

The Importance of Storytelling (Even When You’re a Data Company)

Reimagining Salesforce Support: Why We're Betting On Fractional Salesforce Admins

The Wisdom of Experience For Nonprofits Starting With Salesforce